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audio systems 
 Hifi

We will help you to create the perfect Hi-Fi system, whatever your requirements or tastes.

home cinema 
home cinema

Bring all the excitement of the cinema into the comfort of your own home!

multi room 
multi room

We can design and install whole-house audio-visual entertainment to suit your lifestyle and your living space.

used equipment 
used equipment

We carry an extensive range of ex-demonstration and second user equipment.

accessories 
accessories

The right cables and accessories can offer huge improvements on what is already a fantastic sounding system.



deliveries

All of our deliveries are fully insured to the value of the selling price and are fully trackable.

We will deliver the goods ordered by you to the address you give us for delivery with your order. A valid signature will be required on delivery of the goods to you.

We dispatch orders Monday-Friday (excludes Bank Holidays) using Parcelforce. We aim to deliver the goods which you order to you within 7 working days from the date you submit your order. Please allow 21 working days for international deliveries. Once the item(s) are dispatch we will send you a tracking number via email.


You must do all that you reasonably can to ensure that delivery can take place. If you have not received all the goods within the stated delivery time you must notify us immediately via our contacts page.


We will not be liable for any delays in deliveries due to the customs and import procedures of the country we are sending to good to, or any failure by you to obtain the necessary licences, clearances or consents. You will be responsible for the payment of any import duty or such other tax or duty as may be applicable, and we will not be liable to you for any delay in delivery caused by your failure to do so.

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss, damage or destruction.

Shipping costs are worked out by weight and zone. This cost is automatically calculated when you add an item to your shopping basket.




returns and refund policy

Any New products purchased from Audio & Cinema are covered by a manufacturer's warranty - this is a minimum of 12 months. All Second Hand and Ex Demonstration products are covered by a 3 months guarantee (unless otherwise stated).

Defective or damaged products must be reported within 48 hours of receipt of your order via our contacts page. We will endeavour to replace all broken or defective items or give a refund of the purchase price (excluding carriage costs) at our discretion.

All returned products must be in their original packaging and we will not accept responsibility for returned items damaged or lost in the post. We therefore advise you to take out postal insurance.


If you are a consumer, you have the right to cancel the contract at any time up to the end of seven working days after you receive the goods. A working day is any day other than weekends and bank or other public holidays in the United Kingdom. 


To exercise your right of cancellation, you must give written notice to us by post or email via our contacts page,  giving details of the goods ordered and (where appropriate) their delivery. 
 
If you exercise your right of cancellation after the goods have been delivered to you, you must return the goods to us at your own cost and in original packaging, in unused and otherwise re-saleable condition. The goods must be returned to the address shown below within 28 days. You must take reasonable care to ensure the goods are not damaged whilst in your possession or in transit. 

 

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